Thanks for your news letter, I
really do look forward to them as I now wish that I had got
yourself to install my pool, people should take on board what
you tell then, especially about the pitfalls and in particular
picking the right quote and builder, also to remember that
the cheapest is never usually the best as I have found out,
I have now paid this guy 46K with all the extra’s.
I received a quote from you
around February last year, but because of the distance went for
an English builder who was slightly closer and a little cheaper,
(Big Mistake). The starting date of 1st May passed and he eventually
he got started on the 3rd of August and completed the pool on
the 26th of November 16 weeks from start to finish, this might
seem a long time but when you take into account he and his 2
men had all of September off and only worked a 3 day week I suppose
it was not too bad, however they seemed to spend more time travelling
than building a pool
Luckily because he was so slow I
was able to take photos from when he started the PolyBlok 8X4X1.4
deep pool to completion, the reason I am sending this email is
because of your email a few days ago in particular your video
on PolyBlok pools, was I relieved that at least he had built
the pool almost as you explained it, with the exception that
he poured and laid the foundation and floor all in one, I know
it was at least 500mm thick with steel reinforcing. My only problem
is we have 80 square meters of paving all round the pool that
he hasn’t laid a solid foundation for, so I am expecting
The last thing people should know
and check up on is there company and VAT registration numbers,
I now know that his company number is bogus and his payment requests
always included the vat, I now know he has no vat number but
has charged me about £3600. And the final straw was to
find out yesterday that he failed to pay the local DIY or builders
merchant at least 1000 Euro.
I have actually contacted the UK
VAT fraud squad about this guy, and to be honest I don’t
think they seem to be bothered about it, they haven’t even
acknowledged my complaint.
Thanks again for your regular emails;
I really do wish I had taken more heed of them, because you do
give out sound advice.
Tom O’Donnell 20th January
Thank you to Bluepools for the lovely swimming
pool you have installed for us. We are very pleased with it and
this justifies our decision to choose Bluepools to do the installation
for us. It has been a great success with our gite clients also,
from whom we have had some very complimentary comments.
Kevin & Debbie MILLS
Bluepools built our pool and completely
reshaped the old quarry in which it was built - we now have a
magnificent facility for entertaining our family and friends
Bluepools built our new pool in
2008 on a very steep hillside above our millhouse holiday home,
near Angoluleme in Dept 16. It involved very deep foundations
down into the underlying rock as well as suspended concrete slabs
that support the sunbathing areas around the pool
I appreciated the answers to my
questions and the time Luke spent at our initial meeting, going
thriough the various options, with helpful suggestions and observations
on our plans for our new pool at our holiday home near Tarbres.
It was a relief to find a company that was prepared to offer
a full construction solution including the terracing, steps and
landscaping. I found the quotation very comprehensive, and useful
to have an idea of the costs we might incur should ground conditions
prove difficult - which they did!! Also appreciated Bluepools
ability to overcome the difficulty encountered with the water
You were pretty accurate in terms of timescale for completing the
project although there was an over run of three days because of
the day or two later than advised start, the extra work involved
in overcoming the water table issue, and the inclement weather
towards the end of the final week.
Having been initially advised by Luke that an engineering project
of this scale would undoubtedly create damage to the land surrounding
the pool site, we were pleasantly surprised at how little damage
had actually been caused. Overall, very happy with how everything
has been handled, and would happily recommend Bluepools - especially
now they're going to have a presence down that way.
I would like to thank
you for the way you handled the installations off the two swimming
pools for me. You managed to start just after the selected time,
proved to be totally reliable and finished in the time frame
you had expected. The quality of the work was fine and you left
everything neat and tidy after you had finished. I have good
relationship with Luke and he has always been available to sort
out any teething problems. I would like to wish you all the very
best for the future.
Kind Regards Keith
When working on an old house there
are always many unforeseen problems, and, like many other Brits,
our house is old. So when it came to putting a swimming pool
close to the house it was not surprising to find some complications.
Bluepools proved themselves by recognising these complications
and coming up with solutions.
Their ability to cope with these extras has made such a difference.
Otherwise we would have been chasing around, spending time we really
do not have, looking for additional artisans to do those unforeseen
bits and pieces.
From the earliest stages, a test hole for the fosse septique soak-away,
through to completion of the swimming pool Bluepools products and
services have been good which means peace of mind for us."
has been brilliant and we have had an increase in the number
of people wanting to visit as a result. But that is
something we can put up with!